Forgot your password? No worries — on betin, you can set a new one using a mobile OTP in just a few steps.
Step 1: Go to the login page and click the "Forgot Password?" link on the bottom right of the password field.
Step 2: Enter the Bangladeshi mobile number you used when registering.
Step 3: A 6-digit OTP will be sent to that number — it's valid for only 5 minutes, so enter it quickly.
Step 4: Once the OTP is verified, you'll be taken to a page to set a new password. Use at least 8 characters, combining uppercase and lowercase letters with at least one number or symbol.
If you don't receive your OTP, wait 2–3 minutes and try again. If your mobile number is no longer active or has changed, reach out via live chat at the Help Centre — the support team will verify your identity and assist with the password reset.
Enabling Two-Step Verification (2FA) on betin means every login will require both your password and an SMS OTP. This keeps your account secure even if someone else gets hold of your password.
How to Enable It: Log in → click the profile icon at the top → Settings → Security → enable the "Two-Step Verification" option.
When you enable it, a confirmation OTP will be sent to your mobile number — enter it to activate 2FA.
From this point on, every login will require an OTP after entering your password. If the "Remember this device" option is enabled, you can log in without an OTP for a set period of time.
If you lose your phone or change your number, contact the help center — your identity will be verified before the new number is updated.
Some betin account details can be changed on your own; others require assistance from support.
You can change yourself: Log in → Profile → Edit. You can directly update your email address, contact preferences, and notification settings.
Must be done through support: To update your mobile number or full name, please contact the help center. Once your National ID is verified, the details will be updated — usually within 24–48 hours.
When requesting a mobile number change, keep in mind that withdrawals always go to the number registered on your account. After updating, check your settings to confirm the change.
Winnings are credited to your betin account balance as soon as a bet is won. Transferring that amount to your mobile banking (i.e., making a withdrawal) takes a little time.
Standard Withdrawal Time: Withdrawals via bKash, Nagad, and Rocket are typically processed within 2 to 30 minutes. During peak hours, it may take up to 3 hours.
Minimum Withdrawal: ৳500. Withdrawals below this amount are not permitted.
For Large Amounts: Withdrawals over ৳50,000 require a completed KYC verification (national ID). Without it, processing may take longer.
Winnings from Bonus: Winnings from bonus balance are subject to wagering requirements — you must complete them before you can make a withdrawal.
If it takes more than 30 minutes, contact the help centre with your withdrawal reference number.
Live Casino refers to games broadcast live from a studio, where a real dealer manages the cards or roulette wheel while you play from your mobile or computer.
Getting Started:
1. Log in to betin and make sure your account has funds (minimum deposit of ৳300).
2. Go to the "Live Casino" section in the navigation.
3. Pick your favorite game — Roulette, Blackjack, Baccarat, or Teen Patti.
4. Once the game loads, set your bet amount and place your chips within the allotted time.
A Few Important Things to Know: Each game table has its own minimum bet — usually starting from ৳50. A stable internet connection gives you the best Live Casino experience; mobile data works, but Wi-Fi is better.
Tip for new players: start with smaller bets, get a feel for the game rules, then increase your budget. Every game has a "Rules" button next to it — make sure to read it.
No separate code needed to claim your welcome bonus on betin — simply make your first deposit and the bonus is added to your account automatically.
Bonus Details: 100% match bonus on your first deposit, up to ৳10,000. Deposit ৳5,000 and get another ৳5,000 in bonus — giving you a total of ৳10,000 to start with.
Minimum Deposit: The welcome bonus activates with a deposit of ৳300.
Wagering Requirements: Bonus funds cannot be withdrawn directly — you must first wager 15x the bonus amount. For example, if you receive a ৳1,000 bonus, you need to place a total of ৳15,000 in bets before becoming eligible to withdraw.
Validity: Wagering requirements must be completed within 30 days of receiving the bonus.
Learn More About the Bonus Bonus Page — all offers and terms are listed there in detail.
Betin customer service is available 7 days a week, 24 hours a day, with full support in Bangla.
Live Chat (Fastest): Help Centre Click the "Live Chat" button on the page. An agent typically connects within 1–3 minutes. This is the best option for deposit, withdrawal, or account issues.
Email: support@betin.click — for general questions or non-urgent matters. Replies typically arrive within 2–6 hours.
Service Hours: 24 hours a day, 7 days a week — no days off.
Have the following ready before contacting us: Your registered mobile number and a description of the issue. This helps the support team resolve your problem as quickly as possible.
Check this FAQ page first for common issues — you'll find answers to a lot of questions here and save yourself some time.